I catch up with my frequent co-host, Ed Freyfogle, after a long summer break. Amongst other topics, we discuss how bad customer support will lose you customers. We also talk about yet more payment problems - a common theme on this podcast, and for SaaS businesses in general.

#231: Bad support loses customers, and payment failures

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I chat with Nathan Powell, freelance product designer whose work these days is mainly with B2B SaaS. We chat about how developer founders can go about improving their app's UX and general design.

#238: B2B SaaS design with Nathan Powell

I chat with Michael Koper, founder of Nusii. We talk about what it's like when your product spends several years at a revenue plateau.

#237: Michael Koper, founder of Nusii

I'm the guest on my own podcast! A year ago, Ben Pages joined my company, Feature Upvote, to be our marketing manager. Ben had questions about the early days of Feature Upvote, and how this product came to be. He also wanted to know the origin of my low-stress approach to running a business. We thought, why keep this conversation to ourselves? Why not record it as a podcast interview, and share it with you? And that is exactly what we did for this episode.

#236: Steve McLeod, founder of Feature Upvote

I chat with Maeva Cifuentes, founder and CEO of Flying Cat Marketing, an SEO and content marketing agency. We discuss Maeva's journey from freelance translator to CEO of a successful marketing agency. Maeva also shares with us some practical SEO tips.

#235: Maeva Cifuentes, founder of Flying Cat Marketing

My frequent guest co-host Ed Freyfogle tells us about his recent marketing endeavours, including one that was inspired by April Dunford's "toilet talk". "Toilet talk", you ask? All will be revealing during this episode.

#231: Bad support loses customers, and payment failures

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