This episode of the BetterTech podcast, titled "Balancing Automation and Human Expertise in Data Operations," features a talk with Audrey Smith, COO of MLtwist. Host Peggy Tsai and Smith dive into how people and machines work together in managing data. Smith talks about her journey from being a lawyer to working in tech and emphasizes the need for a human touch in tech processes. They discuss the challenges of organizing data, ensuring it's accurate, and the importance of keeping a balance between quality, time, and costs. Smith also highlights how MLtwist works towards honest AI by being open about where their data comes from. This episode is all about finding the right mix between using technology and human insights to make AI models better.