In January 2020, Dr. Nicole Gillespie began her appointment as mayor of a mid-size town in New Jersey. Anticipating the learning curve that comes with a new position, she quickly found herself drawing from years of business leadership experience in order to lead her town through a pandemic and civil unrest. In this episode, APU business professor Cynthia Gentile talks to her about the skillsets she found most important during this turbulent time, the innovative steps she took to get information to constituents, and how this whole experience has changed the way she measures success.

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