<p>Jen Martinez of VIU by HUB discusses how insurers can integrate digital tools into customer service while still maintaining human relationships.</p>

Jen Martinez of VIU by HUB discusses how insurers can integrate digital tools into customer service while still maintaining human relationships.

Balancing Digital Services and Human Touch

Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&C professionals.

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Insurance Speak is brought to you by PropertyCasualty360.com. This weekly show hosted by in-the-know insurance journalists delivers insight and analysis from top industry experts and P&amp;C professionals.

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Balancing Digital Services and Human Touch

Balancing Digital Services and Human Touch