In this episode of the Better Tech podcast, Colin McCarthy chats with Andy Goodfellow, SVP and CTO of Zoro, to explore his career journey and the transformative role of technology in the distribution industry. Andy shares how his technical leadership and customer-centric approach have redefined Zoro’s operations, transforming it into a technology-driven powerhouse. The discussion delves into building empowered teams, leveraging AI and data for innovation, and maintaining a balance between operational efficiency and future readiness. Andy also highlights the importance of clean data as the foundation for AI applications and reflects on how people-centric leadership fosters team growth and success.