Rogan Vleming, VP Data & Analytics at Conexus Credit Union, discusses building data maturity, AI and automation, the impact of quantum computing on banking, and preparing for a digital, agent-driven future. He emphasizes strong data governance and adapting to rapid technological change in financial services.

Key Words: Data analytics, Credit Union, AI, Quantum computing, Data governance, Automation, Agentic AI, Digital transformation, Change management, Future of banking, Data maturity, Personalized pricing, Technology consolidation

Takeaways

• Rogan leads data and analytics at Conexus Credit Union.
• His passion for finance started with Uncle Scrooge comics.
• Education in mechanical engineering shaped his analytical skills.
• He focuses on driving data maturity and governance.
• Change management is essential for successful implementation.
• Quantum computing poses both opportunities and challenges.
• The future may see agentic AI negotiating on behalf of consumers.
• Branches will evolve but remain important for customer trust.
• Consolidation in credit unions is driven by technology needs.
• Data quality is critical for effective AI applications.

Chapters

00:00 Introduction to Data and Analytics in Banking

02:40 The Journey into Data and Analytics

05:03 Driving Data Maturity and Change Management

07:28 Future of Banking: AI and Quantum Computing

09:58 Preparing for the Future of Financial Services