<h3>Episode Outline</h3>[01:56] Banmeet’s career arc[12:06] How has servicing changed over time?[17:41] Creating relevant experiences for customers[21:01] Curating experiences across different technologies[24:06] Identifying pain points[32:27] Call centers and FinTech <h3>Connect with Banmeet</h3><a href="https://in.linkedin.com/in/banmeetsin" rel="nofollow">LinkedIn</a><a href="https://www.americanexpress.com" rel="nofollow">Website</a>

Episode Outline[01:56] Banmeet’s career arc [12:06] How has servicing changed over time? [17:41] Creating relevant experiences for customers [21:01] Curating experiences across different technologies [24:06] Identifying pain points [32:27] Call centers and FinTech Connect with BanmeetLinkedIn Website

Episode Outline[01:56] Banmeet’s career arc[12:06] How has servicing changed over time?[17:41] Creating relevant experiences for customers[21:01] Curating experiences across different technologies[24:06] Identifying pain points[32:27] Call centers and FinTech Connect with Banmeet<a href="https://in.linkedin.com/in/banmeetsin" rel="noopener noreferrer">LinkedIn</a><a href="https://www.americanexpress.com" rel="noopener noreferrer">Website</a>

Banmeet Singh, Director of Product Management, Servicing Capabilities at American Express

Join us as we unpack emerging trends and changes in digital transformation with the executives, entrepreneurs, and investors responsible for shaping the future of their industries. In these interviews, you can expect to hear candid conversations about the future of technology and the role it plays at some of the largest organizations in the world. Our hosts are members of the Kunai team, an agency that has been building software products for over twenty years.

Technology

Join us as we unpack emerging trends and changes in digital transformation with the executives, entrepreneurs, and investors responsible for shaping the future of their industries. In these interviews, you can expect to hear candid conversations about the future of technology and the role it plays at some of the largest organizations in the world. Our hosts are members of the Kunai team, an agency that has been building software products for over twenty years.

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Banmeet Singh, Director of Product Management, Servicing Capabilities at American Express

Banmeet Singh, Director of Product Management, Servicing Capabilities at American Express