What I learned about puff shields? I'm not immune. In fact, I think I'm the reason they were invented.

Also, I've been doing my interviewees and my listeners a disservice. I get that letting an interview flow is one thing, but when it causes or allows an interview to not be as complete as it could be, then I've harmed everyone. I used some fabulous training put on by Rob Cornilles (gameface.com) and put together what I believe are excellent questions that will steer the discussion, without letting things get left on the side of the road.