Bashar Wali wants to be your hotel guy, and you really couldn't find someone who knows hospitality as intimately. With 30 years of experience as a hotelier and hundreds of hotel stays notched on his bedpost, he knows a thing or two about happy customers. For Wali, everything in hospitality comes down to one thing—human connection.

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"Afternoon Nap" by Ghostrifter licensed under CC BY-ND 3.0.

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