In this episode, Tracy, a Salesforce consultant in the hospitality sector, discusses the unique challenges and opportunities of implementing Salesforce in the hospitality industry. She highlights the importance of networking and leveraging connections to find clients, as well as the need to be curious and stay up-to-date with the rapidly changing Salesforce ecosystem. Tracy also emphasizes the importance of being able to adapt and communicate effectively with different stakeholders in the hospitality industry. While there is no specific Salesforce offering for hospitality, Tracy shares success stories of integrating Salesforce with various systems in the industry.