This episode of Be My Guest is very special to me because it's the first person I've met due to this podcast. As I say every show, it's an open forum and Bruce is the first person I'm able to interview who I didn't know before the podcast and what a great interview it was! Bruce has worked hard during the pandemic to create content to help educate hoteliers and shares how he has stayed positive through it all! Check Out Bruce on YouTube at "Hotel Guest Management"