Reimagining The Contact Center - with Marc Bernstein

Be Where Your Customers Want To Be w/ Colin Taylor, The Taylor Reach Group


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Marc Bernstein and Colin Taylor discuss the evolution of omni channel, being where your customers want to be, and a focus on educating customers. 


Colin Taylor is the CEO of The Taylor Reach Group.

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Reimagining The Contact Center - with Marc BernsteinBy Marc Bernstein

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