In this episode of The Financially Mindful Podcast, Pranav Khanna, VP of Product - Identity Services at Capital One, shares his experience in building products designed to protect consumers from identity theft, and the steps you can take to ensure you don't fall victim to an increasingly common crime. Pranav, Dan and Jim discuss the difference between identity theft and transaction fraud, the tools you can use to protect your personally identifiable information, and how you can ensure your vulnerable family members don't fall victim to phishing scams in this episode of The Financially Mindful Podcast.

 

Daniel James

Dan is Founder and CEO of CanopyLife, a platform committed to building families’ financial resilience to deal with major life events. Dan founded CanopyLife after experiencing the financial and emotional cost of losing his dad to cancer, and wanting to help families avoid the same pitfalls. A Kellogg School of Management grad, Dan previously led new product development at Capital One and has nearly a decade of experience working in product development at startups focused on consumer, fintech and insurtech. In a prior life, Dan was a consultant at BCG and worked in Equities for Goldman Sachs and ABNAMRO. 

 

James V. Grace

Jim Grace is the Director of Wealth Management at Silver Pine Capital, LLC. a registered investment advisory firm in Medfield, Massachusetts. ​Jim has more than a decade of experience in the financial services industry and currently leads Silver Pine’s financial planning and broader wealth management service offering.  He is responsible for ensuring that the firm's clients are properly planning and have access to any and all resources and guidance available inside and outside of the organization when faced with making important financial decisions. He is married, is father to two young children and the son of two aging parents.   

 

About our Guest:

Pranav Khanna is currently VP of Product, Identity Service at Capital One, and manages a team responsible for digital identification, enrollment and authentication for new and existing customers.He previously led the Fraud UX and ML team, and oversaw development of Capital One's CreditWise credit-monitoring product, having also worked within the credit business. Pranav is a contributor to Product Coalition, and worked for Booz Digital as a consultant after graduating from Kellogg School of Management with an MBA. He also has a BS In Chemical Engineering from IIT in Delhi.

  

Insight from this episode:

What are the differences between identity theft and transaction fraud, and what should you look out for?

What is the impact of identity theft, and how can you use a credit freeze and other tools to prevent becoming a victim?

What steps can you take to protect yourself and vulnerable family members from phishing scams online and over the phone. 

What protection is offered by password managers and multi-factor authentication (MFA)?

How can you be mindful of "learned helplessness" and be more proactive about protecting your identity?

What resources are available to help you counter identity theft?

Resources

Identitytheft.gov - the official government site for identity theft resources and reporting

 

Stay Connected:

Daniel James

LinkedIn: Daniel James

Founder: CanopyLife

 

James V. Grace

LinkedIn: James Grace

Director of Wealth Management, SilverPine Capital

 

Pranav Khanna

LinkedIn: Pranav Khanna

 

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This episode was produced and managed by Podcast Laundry (www.podcastlaundry.com)