Becca's Breakdown is where we highlight key insights from our Culinary Conversations diving deeper into the lessons we couldn't cram in a 1 hour show. In this episode, we discuss top lessons from Craig Dunaway, COO of Penn Station East Coast Subs, and Chris Nevins, Assistant Restaurant Leader at Raising Cane’s Chicken Fingers.

Topics include quality control, SOP development, training for mastery, and managing teams!