Becky Getz, Head of Customer Experience, Operations at Amazon Web Services (AWS), joins us today to share her wisdom on what CX really means, how CX connects with employee experience, and how CX can contribute to culture change.

Becky Getz From Amazon and the Impact of CX on Culture Change

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external.

Visit us on www.becustomerled.com

Business

Marketing

Management

We explore the intersection between customer experience (CX), employee experience (EX), and how companies are creating leaders and cultures that are maniacal about their customers - both internal and external. Visit us on www.becustomerled.com

Share Becky Getz From Amazon and the Impact of CX on Culture Change

Sign up to save your podcasts

Becky Getz From Amazon and the Impact of CX on Culture Change

Becky Getz From Amazon and the Impact of CX on Culture Change

More shows like Be Customer Led

Pivot