Welcome to Breaking Through in Cybersecurity Marketing, where we explore the hottest topics in cyber marketing, interview experts, and help you become a better cybersecurity marketer! In this episode, Derek Weeks, author and CEO of Unfair Mindshare, joins Maria and Gianna to discuss community.

To begin, Derek shares that he has been working in community marketing for many years. He found that many people did not understand what community marketing is or how to succeed. Unfair Mindshare is all about showing CMOs and marketing leaders how to integrate community marketing as part of an overall integrated marketing program in order to elevate their brands and increase customer retention. This is what Derek unpacks in his book, Unfair Mindshare. He describes marketing in 3 orbits: product-led, brand-led, and community-led. While the first two orbits are transactional,  the latter is really about collaboration and working together. The biggest red flag that you might be doing the community orbit wrong is if you find yourself talking about yourself often. As a CMO, your primary goal is to promote your company and products, build pipelines and drive revenue. However, Derek explains how CMOs can attract an even larger audience by not talking about themselves but being helpful from the beginning.

Next, Derek outlines how to build the best team for a successful community-building operation. He sees community marketing as another functional area within marketing that is equipped with dedicated staff. This function can be 5-10% of the total marketing budget. However, it requires at least 1,000 hours of work per year in order to make a large enough impact. This means that one person on your team should spend at least 50% of their time focusing on this one area. Your team is responsible for creating either a new community or leading within an existing community. Before wrapping up, Derek offers his best advice to listeners.

Finally, our guest and hosts engage in a fun guessing game to reveal what career Derek would pursue outside of the cybersecurity marketing field.

Links:

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