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Becoming Adaptive Takes More Than Just Listening
In this episode, David and Justin discuss how it takes more than mere listening in order to truly become an adaptive organization. In particular, it takes an ongoing dialog between you and your customers to continually add and capture value.
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By David Stark/Justin RoyerIn this episode, David and Justin discuss how it takes more than mere listening in order to truly become an adaptive organization. In particular, it takes an ongoing dialog between you and your customers to continually add and capture value.