In this episode, Melinda Emerson welcomes Barry Moltz, discussing his journey to business expertise. They delve into common business struggles, enhancing customer experience, and effective money management. They also share insights on becoming change masters, improving personal productivity, and habits for better business management, including Moltz's favorite app, marketing tip, and business book. The episode concludes with Emerson's parting advice for small business owners.

(0:00) Introduction and overview of the episode

(1:22) The mission of The Small BizChat podcast

(2:17) Guest introduction: Barry Moltz and his journey to business expertise

(3:54) Common struggles in businesses and techniques for change

(8:48) Enhancing customer experience and money management

(12:01) Sponsor: Small Biz Lady University

(13:14) Becoming change masters and improving personal productivity

(14:10) Best business advice and habits for better business management

(15:12) Barry Moltz's favorite app, marketing tip, and business book

(15:51) Closing remarks and introduction to SmallBizLady University

(16:23) Melinda Emerson's parting advice for small business owners

(16:31) Outro and podcast subscription details