Most behavior professionals are so busy these days that they have a waitlist, which has resulted in an interesting debate: what exactly are our obligations when contacted by a desperate client? What if we’re booked out? What if the client has a potentially dangerous animals? What if they need help NOW? We chat with Dr. Terri Bright on the different methods and ideologies of intaking new clients, including the protocols used at a top-tier behavioral department versus those for front-line workers doing in-home consulting.

Links:
https://www.mspca.org/animal_care/director-of-behavior/

Length: 51 min

CEUs Offered: No