Sometimes when you’re watching a premiership football match, you see that player that seems to have that extra ½ second to think and steer the ball away from trouble, or deliver that killer pass for a goal, probably experienced in their late 20’s / early 30’s and know what to do at the right time.

These are the attributes of a great negotiator. That ability to step back, pause, breathe and then make the right move, expressing completely planned control of their body language and actions.  This person will effectively combine body language with other areas, such as active listening and the use of emotions in a completely planned manner. They will know what they are doing and why they are doing it. It is the elements of Self Awareness and Self-Regulation that gives them the time to think, breathe and act accordingly.

In this podcast Sue and I are going to talk about Behavioural Skills in Negotiation, the Soft Skill that make the difference, we hope you enjoy it!