I'm joined by Timpson's Director of Happiness, Janet Leighton, as she shares their upside-down management model, and their people-centric practices that have made Timpson the success it is today. Even as one of the UK's oldest and most well-known retail brands.

Janet shares how they have given power to their store teams, how they continue to experiment and adapt, and the common sense philosophy they believe every business should have about people.

Connect with Janet Here;

https://www.linkedin.com/in/janet-leighton-8109891a/

Discover more about Lizzie; 

https://www.linkedin.com/in/lizzie-benton/ 

https://libertymind.co.uk/