Why is card-not-present (CNP) interchange still higher—despite major advancements in online payment security? In this episode of Behind the Checkout, Gr4vy CEO John Lunn is joined by Anand Goel, Founder & CEO of Optimized Payments, to explore the outdated logic behind today’s interchange fees.
They discuss how tokenization, 3DS2, and strong customer authentication have reshaped CNP security, why legacy fee structures haven’t caught up, and what a risk-based, modern interchange model could look like. Whether you're a merchant, issuer, acquirer, or payments strategist, this conversation offers fresh insights into the economics and politics of digital transactions.