On the eve of the grand reopening, we were thrilled to be able to chat with Greg Deacon, Chief Customer Officer at Jisp.

We are beginning to hear more and more about what physical retail needs to do in order to come back stronger and digitally level up with online. And Greg supplied us with some absolute solid gold insights. 

"When that customer wants to come to you, you need to make them feel like it's the safest place they can be", Greg Deacon.