When you're being treated for hypothyroidism, every time you fill a prescription for thyroid hormone medication, it can be a roll of the dice. Will you actually get the medication your doctor prescribed? Will the pharmacy say it’s out of stock, but it’s mysteriously not out of stock at the pharmacy across the street? Will your pharmacist substitute a different brand or give you a generic without even telling you? Will your insurance even cover it? And how much will it cost? Will a prescription that cost you $15 last month run you $40 this month -- and $70 next month?

In this episode, you'll hear from two experienced pharmacists who have worked in retail, online and specialty pharmacies for several decades. Dr. Jessica Nouhavandi is cofounder of online mail-order pharmacy Honeybee Health. And Chris DiLascia is president of Transition Pharmacy Services, also known as TPS, a specialty pharmacy. Dr. Jessica and Chris take us “behind the counter,” to explain what’s really going on at pharmacies when we get our thyroid prescriptions filled, how to get the specific medications we need, and how we can avoid being one of the 50% of thyroid patients who overpay for their thyroid medication.