Given the sophistication of multi-asset portfolios, what challenges do operations teams face in managing them effectively? Karen is joined by Jennifer Santangelo, Head of Business Operations—Global Investment Shared Services at AB, who unpacks the complex interplay of portfolio management, operations and technology. Karen and Jen discuss the intricacies of building and managing multi-asset businesses, as well as the essential role of operations in transforming investment strategies into tangible results. Jen also reflects on her nearly two-decade career, noting the evolution of the investment landscape and importance of stakeholder management to ensure client experience is seamless from end to end. 

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