This week, Carol takes you inside the top operational failures that held service-based CEOs back in 2025 — and the behind-the-scenes stories of how real clients fixed them.

You'll hear:

• How a contracting team found stability in 90 minutes

• The profit turnaround that brought Ross from a $30K loss to a $30K gain

• The leadership shift that helped Chris end job-site chaos

• Why chaos-based production, reactive workflow, and owner bottlenecking run deeper than "ops problems"

• The tools and systems that create operational clarity, predictable weeks, and scalable leadership

If you're closing out the year feeling tired, stretched, or behind — this episode will help you understand exactly what's breaking and how to rebuild.

Resources Mentioned: • The Scalable CEO Academy: https://TheScalableCEOAcademy.com • Executive or Team Coaching: https://carolsurbey.com/book-a-call • Free Tools & Resources: https://carolsurbey.com/free-tools-and-resources

Next Week: The full 2025 CEO Audit — what worked, what cracked, and how to enter 2026 with clarity.