Behind the Screens: IT@ND episodes:

• October 20, 2025From Analog Drawings to Digital Plotters: Supporting Architecture Tech

  In this episode of Behind the Screens: IT at ND, host Scooter, Director of IT for the College of Arts and Letters, speaks with ArchIT team members Amelia Brubaker and Brock Burden about the unique challenges of providing embedded tech support within the University of Notre Dame’s School of Architecture. They discuss supporting students through their analog-to-digital workflows, managing complex large-format printing needs both on campus and abroad in Rome, and emphasizing proactive planning, robust documentation, and equipment redundancy to prevent issues before they arise. The team also recounts handling a high-stakes security incident, shares their consultancy philosophy rooted in care, transparency, and relationship-building, and offers advice to new consultants. The episode wraps with personal insights, including Amelia’s love for detailed lists and Brock’s disdain for the “reply all” button.
  Takeaways
  

  • Amelia provides embedded support in the School of Architecture.
  • Brock advises faculty and senior leadership on technology.
  • The architecture program has a unique location in Rome.
  • Large format printers present specific challenges.
  • Proactive planning is crucial for a smooth academic year.
  • Documentation and training are key strengths in IT consultancy.
  • Building relationships is essential for effective support.
  • Communication is vital when managing stakeholder priorities.
  • Mistakes are learning opportunities in IT consultancy.
  • A positive work environment enhances motivation and productivity.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

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• October 06, 2025Student Affairs IT: Beth and Neil's Mission to Make Technology Work for Staff

  In this episode of Behind the Screens: IT at ND, Diana and Scooter sit down with campus tech superheroes Beth Padgett and Neil Kovatch — the dynamic duo powering the tech behind Student Affairs at Notre Dame. With nearly 200 staff across 40+ buildings, Beth and Neil manage everything from the expected (laptops and logins) to the completely unexpected (X-ray machines and Peloton bikes 😮). From spinning up networks for Rec Sports to tackling high-stakes laundry drama (yes, really), they’re the hidden force keeping student life connected. Tune in for laughs, lessons, and a behind-the-scenes peek at what it takes to support tech across residence halls, Campus Ministry, Career Development, Health & Wellness, and beyond. Spoiler alert: washers and dryers are way more complicated than you think.
  In this episode, you will hear about:
  
  

  • Massive Installations: Neil details his coordination of 112 CWP (Computer Workstation Program) installs/swaps over a six-month period, representing about half of their fleet.
    
    
  • Enterprise Systems: The team discusses supporting niche, large-scale applications such as Starz (the housing management system), Handshake (career development), Fusion (Rec Sports), and various case management systems like AccessD and Titanium.
    
    
  • Innovative Projects: Beth explains their involvement in high-level projects, including helping the Student Government investigate the use of AI for accessing club data, working on a technology roadmap to consolidate niche tools, and the implementation of NFC (Near Field Communication) technology for student digital IDs used for access and payment.
    
    
  • The IT Pitch: Beth describes Student Affairs as being "at the heartbeat of the university" and emphasizes that their role is "to make technology work for you". Neil highlights the importance of pursuing good relationships with all the staff they support.
    
    
  • Consultant Quirks: Learn why Beth identifies with Thelma from Scooby-Doo and how her family history connects directly to the famous "Play Like a Champion Today" sign in the stadium. Plus, find out what job Neil would pursue if he left IT (hint: it involves making ramen and Thai food).

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

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• September 22, 2025The October 1st Deadline: Understanding the New Adobe Licensing Structure

  🎙️ Behind the Screens is back—and this time, we’re getting creative with Adobe! Join hosts Scooter and Diana as they chat with tech-savvy guests Steve Varela and Crystal DeJaegher from Notre Dame’s Teaching and Learning Technologies team.
  They’re diving into the big changes coming to Adobe licenses on campus: ✨ what’s new (hello, Adobe Express!), what’s changing for faculty, staff, and students, and how these tools can level up your teaching and learning game.
  But wait—there’s more! You’ll also hear about the behind-the-scenes support that makes it all work and why user education is the real MVP. Whether you’re a digital creator or just trying to figure out where to click next, this episode is packed with practical tips, good laughs, and a whole lot of Adobe talk.
  
  Takeaways
  

  • Adobe Express is a user-friendly design tool for all.
  • The transition to new Adobe licenses aims to enhance accessibility.
  • User education is crucial for effective technology use.
  • Faculty and staff can access Adobe products at no additional cost.
  • Students will have improved access to Adobe Express.
  • Shared device licenses are available for computer labs.
  • The importance of backing up data outside of Adobe's cloud.
  • Eligibility for Adobe products is based on employment classification.
  • The service desk is the first point of contact for support.
  • Collaboration and communication are key to successful technology integration.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• September 08, 2025One Big Team: The Collaborative Spirit of Back to School

  Summary
  In this episode of Behind the Screens, the team takes you inside the hustle and excitement of Notre Dame’s back-to-school season. From tackling service desk challenges to celebrating big wins, they pull back the curtain on what it takes to keep campus running smoothly during one of the busiest times of the year. You’ll hear eye-opening metrics from the reimagined service desk, discover the unique role of Hall Walkers, and learn how upgrades in classroom technology are shaping the student and faculty experience. It’s a conversation packed with stories of preparation, teamwork, and innovation—all with a touch of behind-the-scenes fun. To top it off, the episode wraps with a lively round of rapid-fire questions that showcase the personalities of the guests in a way you won’t want to miss!
  Takeaways
  

  • The back-to-school season is a busy and exciting time for IT teams.
  • Metrics showed a significant increase in incidents handled this year compared to last year.
  • Hall Walkers provided essential support and positive interactions during the transition.
  • The reimagined service desk has improved efficiency and teamwork.
  • Preparation and training were key to a smooth back-to-school experience.
  • The AVET team played a crucial role in classroom technology upgrades.
  • International campuses also received support during the back-to-school rush.
  • Communication between teams has improved significantly with tools like Slack.
  • Feedback from faculty and TAs on new technology is essential for future improvements.
  • The camaraderie among the IT staff enhances the work environment.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• August 26, 2025The Next Exciting Challenge: Notre Dame's Enterprise CRM Vision

  This episode of "Behind the Screens IT@ND" features a conversation with Tracy Weber, Assistant VP of Enterprise Solutions and Delivery, and Jami Radcliffe, Enterprise CRM Administrator, both from the University of Notre Dame's Office of Information Technologies (OIT). The discussion focuses on the implementation and strategic importance of an enterprise-wide Customer Relationship Management (CRM) system, specifically Salesforce, at the university. They explore what CRM is, how it's currently used by various departments to manage relationships with constituents like students and alumni, and the benefits of a centralized platform. The speakers also address challenges such as stale data, the need for data governance, and the cultural shift required for widespread data sharing, outlining plans for future enhancements, training, and support to scale the CRM initiative across the campus.
  
  
  Takeaways
  

  • CRM stands for Constituent Relationship Management, crucial for managing relationships with 
  • various stakeholders.
  • Notre Dame uses Salesforce as its CRM platform to enhance communication and collaboration across departments.
  • The Enterprise CRM initiative aligns with the university's strategic goals to improve data sharing and reduce silos.
  • Centralizing CRM efforts aims to address inefficiencies and improve user experience across campus.
  • Data quality and management are significant challenges that need to be addressed for effective CRM implementation.
  • Stakeholder engagement is vital, and understanding their concerns helps in the planning phase of CRM.
  • Different departments have varying needs, and the CRM solution must be flexible to accommodate these.
  • Cultural shifts towards data sharing are necessary for the success of the CRM initiative.
  • Training and support will be provided to ensure users are comfortable with the new system.
  • A toolkit will be developed to help departments prepare for CRM implementation.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• August 11, 2025Behind the Breakthroughs: The Essential Role of IT Consulting in Notre Dame's Science & Engineering

  In this episode of Behind the Screens, the hosts Scott and Diana engage with Clay Berkley and Gwen Hagey-Shirk, senior IT solutions specialists at Notre Dame. They discuss their extensive experience in IT, the structure of their team, and the diverse challenges they face in supporting faculty, staff, and students. The conversation delves into the dynamics of IT consultancy, the tools they use, and the unique support issues they encounter, including working with outdated technology and specialized research equipment. They also share insights into their daily routines, seasonal variations in workload, and the importance of collaboration with vendors and other departments. The episode concludes with a light-hearted segment featuring fun questions about their experiences and preferences in the IT field.
  Takeaways
  
  

  • Gwen has been with Notre Dame for 25 years, while Clay has been there for 27 years.
  • The team is divided into Client Support Services and DevOps.
  • They handle a wide range of requests from first-level support to complex consulting.
  • Faculty needs vary from research support to teaching assistance.
  • They often help faculty find cost-effective technology solutions.
  • The summer is busier due to faculty addressing issues from the academic year.
  • They use tools like Beyond Trust and ServiceNow for support.
  • Linux support is minimal, with most work focused on Windows and Mac.
  • They have autonomy in their roles, allowing for varied daily tasks.
  • Supporting important research gives them a sense of pride. 

  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• July 28, 2025Behind the Alumni Network: Mark Schult's Role in Connecting Notre Dame's Community

  In this episode of 'Behind the Screens,' we delve into the world of IT consultancy at Notre Dame with Mark Schult. Mark shares his journey from technician to consultant, highlighting the importance of collaboration within his small team that supports over 160,000 alumni. The conversation explores the unique challenges faced in alumni support, the innovative solutions implemented for events, and the significance of project management in consultancy. Mark also discusses his involvement with the Project Management Institute and the community of practice that fosters collaboration among IT professionals on campus. In this engaging conversation, Mark Schult shares his insights on consultancy, emphasizing the importance of collaboration and strategy. He recounts his journey as a passionate gamer, detailing his training and experiences leading up to the Galaga World Championship. Mark discusses his efforts to give back to the community through fundraising for children's hospitals, and reflects on his bucket list achievements, including interviews with gaming legends. The conversation wraps up with light-hearted rapid-fire questions and a discussion on binge-worthy TV shows, showcasing Mark's multifaceted interests and dedication to both gaming and consultancy.
  Takeaways
  
  

  • Extra Life Charity Event Link: https://www.extra-life.org/participants/552244
  • Mark Schult has been with Notre Dame for eight years, starting as a technician.
  • His role involves supporting alumni and managing technology solutions.
  • Collaboration is key in the small team of five he leads.
  • The team supports over 160,000 alumni and various events.
  • IT consultancy at Notre Dame focuses on innovative solutions for strategic goals.
  • Daily operations include setting up alumni accounts and supporting events.
  • Unique challenges include managing large alumni events and technology needs.
  • Mark's journey into project management began with curiosity and mentorship.
  • He emphasizes the importance of community and collaboration in consultancy.
  • The community of practice is open to anyone interested in IT consultancy. Consultancy is about collaboration and strategic relationships.
  • Without collaboration, consultancy efforts can feel stagnant.
  • Passion drives success in both consultancy and gaming.
  • Training for competitions requires dedication and strategy.
  • Experiencing a championship can feel surreal and rewarding.
  • Giving back to the community is a vital part of personal success.
  • Interviews with industry legends can be fulfilling and inspiring.
  • Binge-worthy shows can provoke deep thoughts and reflections.
  • Bucket list achievements can shape personal and professional growth.
  • Gaming can be a platform for charitable initiatives.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• July 14, 2025Supporting Relationships & Data: Notre Dame's Development Office IT Team

  "Behind the Screens IT at ND: Episode 16" features hosts Diana and Scooter, who welcome Rose Michalski, IT Support Services Associate Program Director, and Andrew Yocum, Associate Director of Integration Services, from the University of Notre Dame's Development Office IT and Services Team. This episode delves into the unique IT landscape of the Development Office, which supports over 400 employees across 58 teams and operates as a large IT organization distinct from central OIT. Rose, celebrating 41 years at Notre Dame and retiring soon, oversees end-user support, hardware/software provisioning, AV technology, and daily operational IT needs, including the complex process of CWP deployments and user provisioning/deprovisioning. Andrew's side of the team, comprising about 20 people, focuses on application services (Salesforce CRM, Marketing Cloud), data integration (moving data between systems, Salesforce development with Apex), BI (data warehousing), and reporting/analytics (Tableau, Business Objects), constantly consulting with constituents on data requests and flows. Unique challenges include matching external constituent data to avoid duplicates for their million-plus records, webinar creation and support, managing JP Morgan check scanners, and supporting Notre Dame Day. They've also innovated with Tango hoteling software for collaborative spaces and mobile Zoom carts for conference rooms. Both Rose and Andrew emphasize the importance of compassion, continuous learning, and networking in their consultancy roles, which involve comprehensive hardware/software support, managing AV, account provisioning, and constant data consultation to align with university policies and streamline processes
  
  Takeaways
  

  • Rose has been at Notre Dame for 41 years, showcasing a long career in IT.
  • Andrew transitioned from corporate software development to IT at Notre Dame.
  • The Development Office has 58 teams, each contributing to fundraising efforts.
  • IT consultancy involves providing comprehensive technology support and solutions.
  • User provisioning is a complex and time-consuming process.
  • The team uses various tools like ServiceNow, Salesforce, and Tableau.
  • Collaboration is key in managing IT support and data integration.
  • Unique challenges include managing relationships with alumni and parents.
  • The team has streamlined processes significantly post-pandemic.
  • Rose emphasizes the importance of networking and continuous learning.

  
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• June 30, 2025Building Trust: The People-First Approach in IT with Jane Livingston

  This podcast episode features an interview with Jane Livingston, Vice President and Chief Information Officer for the University of Notre Dame, discussing her leadership philosophy of "people first, technology second." She reflects on fostering trust and a collaborative culture within Notre Dame's IT community, contrasting it with a prior "command and control" approach. Livingston emphasizes empowering staff through "headroom" for innovation and accountability, highlighting the importance of front-line IT consultants in identifying solutions and the need for continued learning in a rapidly changing technological landscape, particularly concerning AI. The episode concludes with rapid-fire questions about Livingston's personal preferences and the hosts' reflections on the podcast's first season and plans for future video episodes.
  
  Takeaways
  
  

  • Jane Livingston has a diverse background in IT leadership across several universities.
  • The IT community at Notre Dame has transformed to be more inclusive and communicative.
  • Building trust within the IT community is essential for collaboration.
  • A 'People First' approach is crucial in higher education IT leadership.
  • Empathy and listening are key components in solving IT challenges.
  • Innovation requires headroom and a culture that encourages risk-taking.
  • Accountability is necessary alongside trust in a team environment.
  • IT consultants have a unique perspective on the needs of the university.
  • Continuous learning and engagement are vital for IT professionals.
  • The future of IT at Notre Dame is focused on partnerships and collaboration.

  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame podcast where hosts Scott Russell (IT Director for the College of Arts & Letters), Krista Moats (Manager, IT Communications and Marketing: Office of Information Technology), and Diana Garcia (IT Support Technicin: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---

• June 15, 2025Passing the Mic: Diana Takes the Helm as Krista Embraces a New Passion

  In this episode of Behind the Screens, the team welcomes Diana Garcia, a new IT support technician, who shares her journey from studying neuroscience to working in IT. The conversation explores her experiences at the service desk, the confidence she has gained in her new role, and her advice for students considering career pivots. Krista announces her transition to co-leading an employee resource group, while reflecting on the relationships built during the podcast's first season. Diana expresses her excitement about becoming a co-host and the opportunity to connect with more people in the IT community at Notre Dame. In this episode, the hosts engage in a light-hearted discussion about personal preferences, commuting challenges, and fun games that reveal compatibility among the group. 
  
  Takeaways
  
  

  • Diana Garcia transitioned from neuroscience to IT after discovering her passion for technology.
  • Working at the service desk has provided Diana with valuable experiences and insights.
  • Confidence in one's career can significantly impact job satisfaction and performance.
  • It's important to listen to your instincts when considering career changes.
  • Krista is stepping down as host to focus on new responsibilities with an employee resource group.
  • The podcast has fostered meaningful relationships among the team members.
  • Diana is excited to connect with more people in the IT community.
  • The importance of bridging gaps in understanding between IT and end-users is emphasized.
  • The podcast serves as a platform for sharing knowledge and experiences in technology.
  • Diana identifies as a dog person, while Scott prefers cats.
  • Teleportation is favored over invisibility for time-saving.
  • The hosts discuss their dining hall preferences.
  • Diana relates to Belle from Beauty and the Beast.
  • Krista shares a humorous story about coffee pot sabotage.
  • Diana expresses gratitude for being part of the show.

  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame podcast where hosts Scott Russell (IT Director for the College of Arts & Letters) and Krista Moats (Manager, IT Communications and Marketing: Office of Information Technology) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.
  
  About this podcast:
  Behind the Screens: IT@ND is a podcast based out of the University of Notre Dame, where hosts Scott Russell (IT Director for the College of Arts & Letters) and Diana Garcia (IT Support Technician: Service Desk) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.
  
  Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.
  
  With this podcast, not only will you learn how technology professionals at Notre Dame help shape and support the future of the University, but you'll also get helpful insights and strategies to help you stay ahead.

  ...more

  

  ---