In this episode, Jackie shares some of the highlights of her last conversation with Tim on the Attention Retention radio show. She revisits a conversation they had on the generational gap between truckers from a decade ago and the current generation. Drivers from the older generation often had family members or friends who were truck drivers, which gave them a deep understanding of the job. In contrast, younger drivers may not have the same level of knowledge, leading them to quit after a few months. Recruiters can use this knowledge to craft mentorship programs to keep younger drivers more engaged.

One caller shared how getting his CDL and spending time on the road helped him understand his team's challenges, which allowed him to create a better company with a lower turnover rate. The best way to recruit truck drivers is to provide a clear career path and mentorship programs for younger drivers.