Institutional Insights

Being a Vulnerable Customer Champion


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At Legal & General, looking after our customers is our number one priority and we understand that they all have different needs. In this episode, Pensions Administrator, Michala Crouch talks to our Vulnerable Customer Champions about the work we do in ensuring our teams can recognise those who require additional support. They’ll also highlight what services we provide to vulnerable customers, putting them at the heart of everything we do.

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Institutional InsightsBy institutionalinsights