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Being Friendly and Actually Caring are Different (OTF Week)
Episode #097 Customer first impressions are important, and OTF does well in this area. To get customers to try it out and stay, it’s NOT about Orangetheory Fitness—it’s about the customer. I talk about this in today’s episode, and about the way you can train people to care!
- Unbelievably Good 2 Minute Video on the Difference Between Empathy and Sympathy
- LeaderTribe
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By Dr. Rob McCleland
4.9
4141 ratings
Episode #097 Customer first impressions are important, and OTF does well in this area. To get customers to try it out and stay, it’s NOT about Orangetheory Fitness—it’s about the customer. I talk about this in today’s episode, and about the way you can train people to care!
- Unbelievably Good 2 Minute Video on the Difference Between Empathy and Sympathy
- LeaderTribe
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