<a href="https://www.linkedin.com/in/baltoceo/">Marc Bernstein</a> and <a href="https://www.linkedin.com/in/dianemagers/">Diane Magers</a> discuss the power of storytelling in customer experience, not overlooking the ideas that come from your customers and agents, and instead of good NPS scores, do they recommend us as a company?
 
Diane Magers is the Founder and chief experience officer at Experience Catalysts.

Marc Bernstein and Diane Magers discuss the power of storytelling in customer experience, not overlooking the ideas that come from your customers and agents, and instead of good NPS scores, do they recommend us as a company? Diane Magers is the Founder and chief experience officer at Experience Catalysts.

<a href="https://www.linkedin.com/in/baltoceo/" rel="noopener noreferrer">Marc Bernstein</a> and <a href="https://www.linkedin.com/in/dianemagers/" rel="noopener noreferrer">Diane Magers</a> discuss the power of storytelling in customer experience, not overlooking the ideas that come from your customers and agents, and instead of good NPS scores, do they recommend us as a company?
 
Diane Magers is the Founder and chief experience officer at Experience Catalysts.

Being More Human In CX w/Diane Magers

Reimagining the Contact Center is a warm and conversational podcast that digs into the new contact center economy and how technology, businesses, and the modern customer work together to build better lives for ourselves and our families.

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Being More Human In CX w/Diane Magers

Being More Human In CX w/Diane Magers

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