This round, look at the subtle art of the no-sell. When it is important in your school not to react or overreact. It is all about professionalism.
Check out Dennis Wilds blog on leadership - https://dwilds22.wixsite.com/website/post/don-t-say-that
YouTube channel- https://youtu.be/DQCjzJp-dOA
From the Principals Desk Blog's- https://dwilds22.wixsite.com/website