The Family Business Experience

Ben Davis of Gene Davis Sales and Service


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Ben Davis, co‑owner of Gene Davis Sales and Service in Erie, Pennsylvania, joins Zach and Jacob to share how a small regional steel supplier transformed into a vertically integrated fabrication “powerhouse” while staying firmly rooted as a family business.

From his great‑grandfather’s scrap operation to his grandfather’s risky restart at age 65 and his father’s hard‑won decades of week‑to‑week survival, Ben traces four generations of grit, loyalty, and reinvention that built the foundation he works on today.
In this episode we discuss:

  • How Ben went from planning a career elsewhere to being drawn back into the shop by a post‑college “ultimatum” and a summer working alongside his dad, shifting his view of the family business.​

  • The step‑by‑step modernization of a pen‑and‑paper steel supplier into a tech‑enabled, vertically integrated job shop serving everyone from local contractors to Fortune 500 clients.​

  • Why he embraces calculated risk, including large equipment investments, when the payoff is better quality, speed, and control instead of chasing growth for its own sake.​

  • How he defines “growth” in terms of safety, efficiency, long‑term employee opportunity, and positive impact on Erie’s East 12th Street corridor rather than just top‑line revenue.

If you’re interested in multigenerational family business, modern manufacturing, or how to grow without losing your values, this conversation with Ben Davis delivers a grounded, honest look at what it really takes to sustain and scale a family‑owned company over 40 years and beyond.This podcast is sponsored by Zac Wild CFP, CEPA financial advisor with Edward Jones. Zac works for business owners who are interested in maximizing their investments in tandem with efficient tax strategies. this includes fully leveraging the benefits of 401k's, SIMPLE IRA, and other more unique tax advantaged accounts.

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The Family Business ExperienceBy Center for Family Business at Penn State Behrend