In this episode of Be Customer Led, we interviewed Ben Eubanks who is one of the most interesting people I've ever met.

Ben has focused his career on thought leadership around human capital management and helping companies and vendors with strategy, content, and more.

Ben and I talk about some very important topics all companies are facing right now, including: the importance of communication points in nurturing culture, how to maintain and develop a corporate culture in a remote or hybrid work environment, the importance of psychological safety and cognitive friction, the HR tech stack and cutting-edge tech available now that will blow your mind, using analytics to improve the employee experience, and how to change culture.

This is such an important conversation given the systemic change COVID is having on every company, and how so many are thinking about a productive and positive path back to a post-COVID workplace.

You can find Ben and the content he publishes in a number of areas, and I suggest you hit him up on LinkedIn too:

www.lhra.io

www.lhra.io/podcast

http://upstarthr.com (http://upstarthr.com)

Ben's Book AI for HR - https://tinyurl.com/y5rr8g9c (https://tinyurl.com/y5rr8g9c)