Ben Kleinman and Rich Cruz from Harmonious Workplaces discuss the profound impact of the pandemic on workplace dynamics, highlighting the transition to remote work and the ongoing challenges of hybrid environments. They emphasize the importance of human connection and the leader's role in mitigating stress. The conversation addresses the difficulties leaders face in being heard and ensuring psychological safety, along with ethical challenges in organizational psychology. Differences in change management between small and large companies are explored, as is the impact of toxic leadership. The episode includes global workforce engagement insights, a real-life conflict case study, and strategies for trust-building and collaboration.

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Rich Cruz:

Podcast: https://harmoniousworkplaces.com/podcast/

Link to white paper: https://harmoniousworkplaces.com/psychological-safety-white-paper/