Title: Digital Transformation That Works: Start With People, Not Tech 💡 | Richard Lowe & Ben The Automator 

Description:
In this episode, Richard Lowe and Ben “The Automator” dive into what digital transformation really looks like—from real-world automation strategies to the risks of letting IT lead the charge. If you want to know how to automate smart, reduce overhead, and lead with people-first systems, this one’s for you. 

📌 Topics: 

• What is digital transformation?
• The 3 pillars: People, Process, Technology
• Why AI is your new digital co-worker
• How to prioritize which processes to transform
• Cultural resistance & how to overcome it
• Real success stories from Trader Joe’s & cybersecurity firms

🎯 Don’t miss Ben’s take on why using your current tech “and making it suck less” beats buying flashy new tools.

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