This week discover the xyz approach to improved communication, why blurting can hurt and what to do about it, discover how to find the courage to speak up during a heated conversation, watching body language, disrespectful tone of voice and find out what to do when your partner is just not listening.

This week’s guest Bento Leal, brings some valuable information and nuggets of wisdom for improved communication at work or with your loved ones, and what is the ultimate goal all of us can make when we are hurt, feel unheard or dismissed in a conversation, that you will remind yourself to do over and over again.

Fabulous information and guidance to help all of us who have a hard time expressing a hurt and  be able to identify and share it in way with the person who has hurt us without triggering resistance, defensiveness, shutting down, or putting up a wall of silence.

LINKS:

• Website: bentoleal.com