Shekhar Kirani couldn't have imagined that a little Chennai outfit called Freshdesk (now Freshworks), started by a couple of nondescript engineers, would go on to deliver Accel's first US IPO from its Indian portfolio—and an Indian-founder-led software products company at that. In this conversation, from September 2021, Kirani talks about standing on the floor of the Nasdaq stock exchange, thinking about the power of entrepreneurship, and what makes for great founders and VC investors.