Today, I'm doing something special because, well, it's my birthday weekend.

I wanted to celebrate and gift you with a nice, little package of the best of the worst.

What does that mean? Well, in every episode I ask my guest one critical question:

What's the worst thing you've experienced from a vendor?

So, I've compiled a nice little sh*tlist.

What's more, I always ask my guest:

What's the alternative?

Because what does it help us to hear complaints without learning how to do things better?

So, do me a favor, have a listen.

And if you want to spoil me for my birthday, apply those insights.

Happy listening. 🔥

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