FlexPoint Consulting Founder & CEO Michael Daehne is joined by Rachel Lockett, Chief Information Officer at Pohlad Companies, to discuss Carousel Motor Group's innovative new pre-owned car-buying experience, Carousel Online. This unique opportunity to "look under the hood" reveals that the Carousel Online team followed many best practices for successful digital transformation and avoided common mistakes that often result in digital disappointment.

Inflect is previously known as FlexPoint Fireside Chats.

Find transcripts and more episodes of Inflect at https://flexpointconsulting.com/podcast, and engage with the FlexPoint team on LinkedIn at https://www.linkedin.com/company/flexpoint-consulting.