Host Steve Alexander sits down with Colton Calandrella, co-founder and CEO of Barti, to break down how practices can approach selecting the right EHR and practice management system. Colton shares a practical lens shaped by building in the space and working closely with practices navigating these decisions.

They explore when it actually makes sense to switch systems, what future-proofing looks like in real terms, and how to evaluate total cost beyond the sticker price. The conversation also touches on getting team buy-in and making changes that support both operational flow and the patient experience.

Episode Breakdown

00:00 Welcome and Introductions

02:46 Why Build an EHR

05:21 When to Switch Systems

06:52 Future Proofing With AI

08:54 Total Cost of Ownership

12:16 Migration and Training Concerns

14:22 Industry Headwinds and Cloud Shift

16:16 Customization and Peer Insight

23:16 Pricing and True Comparisons

26:38 Paperwork and ROI

28:08 Revenue Per Patient Break Even

29:25 Rethinking Patient Flow

30:39 Staffing and Retention Impact

33:25 Leading Change With Your Team

35:50 EHR as a Practice CRM

40:47 Personalization and Patient Retention

43:53 Defining the New Standard of Care

46:11 Patient Education and Follow Up

48:08 Wrap Up and Contact Info