Hey everyone, in this episode I focus on how a recent dining experience shapes my "feedback loop" and what might benefit you and your restaurants REPUTATION.

Best ways to hear feedback from your guests...and a recent "interesting" dining experience for me!

Welcome to Restaurant Owner Lessons, hosted by Chef Tony Marciante. With over 38 years in the restaurant industry — and as the chef-owner of two award-winning seafood restaurants in Bethesda, Maryland — I’ve lived the highs and lows of this business firsthand.

I'm just trying to help you survive, then THRIVE as I have had the honor to.

Currently rated the #1 restaurant out of 270 places to eat in Bethesda, I've been blessed over the last 17 years...let me share some tips and tricks, stories and strategies most importantly...develop a community around this crazy thing we're involved in!

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Welcome to Restaurant Owner Lessons, hosted by Chef Tony Marciante. With over 38 years in the restaurant industry — and as the chef-owner of two award-winning seafood restaurants in Bethesda, Maryland — I’ve lived the highs and lows of this business firsthand. I'm just trying to help you survive, then THRIVE as I have had the honor to. Currently rated the #1 restaurant out of 270 places to eat in Bethesda, I've been blessed over the last 17 years...let me share some tips and tricks, stories and strategies most importantly...develop a community around this crazy thing we're involved in!

Share Best ways to hear feedback from your guests...and a recent "interesting" dining experience for me!

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Best ways to hear feedback from your guests...and a recent "interesting" dining experience for me!

Best ways to hear feedback from your guests...and a recent "interesting" dining experience for me!