Businesses are increasingly turning to AI services like chatbots to easily input information and manage their data, optimizing their efficiency and streamlining workloads. In this episode, Piers Fawkes, founder of the business intelligence company PSFK, talks to Rob May, co-founder of Talla, a Boston-based startup, about how his company automates the content management of companies and workplaces using its smart knowledge base.

For more about how businesses are optimizing and streamlining their services by improving the user experience, read PSFK’s newsletters and download our reports.

Lead image: chatting online messaging stock photo by rawpixel.com on Shutterstock