We’ve seen it done well, and we’ve seen it done very badly. Phil Barton, Chief Customer Officer at First Focus, has 20+ years of experience in IT procurement, and he is going to help you save time and money for your business by learning from the mistakes he’s seen. This week he joins Brendan, taking a vendor agnostic approach to talk about how businesses with 50-200 staff should go to market for IT services. Phil talks structure, what to/not to ask, and how to get maximum value. The guys will go past a simple ChatGPT list of RFP inclusions and talk more to gotchas and how different IT companies come at these sorts of responses. They also cover off on how different approaches will see some MSPs drop out and others get more interested.