In this episode of The Future of Teamwork, host Dane Groeneveld is joined by Tina Gunaldo, PhD, DPT, MHS, owner of Collaborate for Health, to discuss how team science can make any type of team run smoother, even outside the health space. Tina shares her journey from healthcare practitioner to academic, motivated by a passion for improving interprofessional collaboration in healthcare. She shares the need for structured teamwork training, her 30 characteristics of team science, and how goal setting and division of roles and responsibilities are vital for any team to succeed. Tina also explains the importance of including the patient in the team decision-making process. She discusses using metrics informed by transparent processes and how teamwork training drives long-term ROI. This conversation is packed with practical insights for leaders who want to build high-performing teams in any field.

Key Takeaways:
00:00 Introduction and Guest Welcome
02:05 Tina's Background and Journey
04:33 Interprofessional Collaboration in Healthcare
10:00 The Importance of Team Science
14:19 Developing Effective Backup Plans
21:44 Customer-Centric Goal Setting
24:58 Challenges in Customer-Centric Organizations
25:49 The Power of Customer Involvement
26:55 HR Functions and Internal Customers
27:42 Effective Use of Employee Surveys
29:07 Goal Setting and Team Collaboration
34:21 The Importance of Teamwork Training
35:23 Implementing New Initiatives
40:13 Leadership and Team Management
42:18 Empowering Patients as Leaders
45:53 Final Thoughts and Key Takeaways