In this episode of the Better Together Podcast, Shawn and Kelly Sundsvold sit down with Jay Breeden, systems architect and business growth strategist, to explore how founders can move from operational chaos to sustainable, scalable growth.
Drawing from his experience as both a CEO and COO, Jay shares why many growing businesses fall into the trap of “management by heroics” where everything depends on the founder and how building intentional systems is the key to long-term success.
The conversation dives into the practical frameworks that help businesses scale, including creating strong meeting cadences, establishing organizational scorecards, improving communication, and building accountability across teams.
Jay also breaks down one of the most important shifts for founders: moving from working in the business to working on it.
A major focus of the episode is preparing a business for eventual exit. Jay explains why reducing owner dependency, documenting processes, and building operational infrastructure are essential for increasing business value and creating a company that can thrive independently.
The episode concludes with actionable advice on quarterly strategic planning and how founders can create clarity, alignment, and momentum as they grow.
If you’re building a business and want to scale with more structure, freedom, and long-term value, this episode offers practical insights you can apply immediately.
https://www.linkedin.com/in/jaybreeden/
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