Viewing complex problems – like behavior change and goal achievement – triggers a problem for many of us. The problem is known as "binary bias" or the tendency to view the problem and it's solution(s) through the lens of right vs wrong. This either-or viewpoint creates a communication problem that I'm addressing in this week's episode.

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Related Episodes

• Beware of Transferred Aggression
• Two Sides of the Need to Be Heard and Understood

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