In this episode of Insights Ignited, Jill Flaherty, First Vice President of Business Development at COCC, sits down with two amazing guest; Jonathan Gilbode, Chief Digital Banking Officer and Marissa McGee, Vice President & Senior Operations Officer at Thomaston Savings Bank, based out of Thomaston, CT to explore how they’ve crafted a seamless customer journey that bridges traditional in-branch services with innovative digital tools. Tune in for insights on Thomaston’s approach and exciting innovations ahead in digital banking.