What makes a workplace truly great? At CX Summit 2026, researcher of workplace trends and author Lisa X Walden explains why the future of work is becoming more human-centered, why Gen Z is reshaping employee expectations, and how small leadership changes—or "micro moves"—can dramatically improve company culture. From work-life harmony to creating workplaces that don't suck, this conversation explores why happier employees aren't just better off, they may actually help businesses perform better. #lisaxwalden #cxsummit #bpro

Find Lisa X Walden: https://www.linkedin.com/in/lisaxwalden/
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Good Company Consulting: https://www.goodcompanyconsulting.com/

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