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Someone is overwhelmed, work is slipping, and the immediate answer is "let's hire another person." Before you post that job, Jessica Gonifas makes the case for redesigning the work first. One of the most expensive mistakes a law firm owner can make is hiring a $70,000 to $150,000 solution to a problem that was never a full-time job.
In this solo episode, she shares the $100,000 job description test, the five buckets of work every firm should sort tasks into, and why full-time employees are only one tool in a much larger toolbox. She also unpacks the danger of hiring ahead of revenue, why the real bottleneck is often the process rather than the people, and a practical A-B-C-D exercise to run before any hire you are planning for 2027.
When Jessica asks new clients for the ROI on their marketing spend, the answer is almost always "I don't know."
Jason P. Lisi, a tax attorney turned marketer who has run a law firm marketing agency since 1998, explains why. He breaks down how people choose lawyers today and why your website is where every referral checks you out. He also explains what optimizing for AI search engines means for your firm's visibility, and why SEO is never set-it-and-forget-it. Then comes the part every owner needs: track every lead, ask the deeper question at intake, and compare that conference trip against a targeted, trackable campaign. Facts, not feelings.
Geoff Meyerkord started his personal injury practice in a basement in April 2019. Seven years later, his wife runs the books, his oldest daughter is a practicing attorney, and he's building a firm he'd rather hand to his kids than sell to strangers.
Geoff joins Jessica Gonifas to talk about going from almost no numbers to fifteen KPIs on a weekly dashboard, the fee gap between litigated and pre-litigation files that reshaped their strategy, and his blunt advice on hiring expert help: it's scary, it feels premature, and you should do it sooner anyway.
Geoff Meyerkord
Meyerkord Law Group
LinkedIn: https://www.linkedin.com/in/geoff-meyerkord-law-firm/
Website: https://www.meyerkordlawgroup.com/
More than 70% of solo and small firm owners are already using AI - and fewer than a third of them report making more money because of it. In this solo episode, Jessica Gonifas puts a CPA's question to the entire AI conversation: if the technology is saving hours, where did the savings go?
She unpacks why efficiency and profitability are not the same thing, why the billable hour can quietly punish a firm for getting faster, and why capacity is the biggest AI opportunity most small and midsize firms are leaving on the table. You'll also get the four numbers to measure before 2027 - time saved, what happened to that capacity, the revenue it produced, and the real cost of your AI stack - plus a short planning assignment to run on every tool your firm is paying for.
Is your health strategy keeping pace with your business growth? Hallie Woods, founder of Accessum Health, walks you through the healthcare coordination framework that ambitious entrepreneurs need. Discover why treating your health like your business is the only way to sustain long-term success.
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Your firm is bringing in more cases, more revenue, more staff - so why does it feel harder to run than ever? In this episode of Beyond the Books, Jessica Gonifas, CPA and founder of Silver Peaks CPA, sits down with Eamon Graziano, a fractional COO who has scaled law firms from six-figure Google Sheet operations to firms managing thousands of cases a month.
Eamon breaks down the real difference between growing a law firm and scaling one, why revenue growth alone doesn't fix operational strain, and how to diagnose whether you're facing a people problem, a process problem, or a leadership problem before it quietly erodes your bottom line. He also shares the revenue thresholds where firms typically need to move from an office manager to a director of operations - and eventually to a fractional or full-time COO - plus what a COO audit uncovers in the first 30 days.
If your firm looks more successful on paper than ever, but running it has never felt harder, this conversation gives you a framework for building the operational infrastructure your growth actually requires.
Most law firm owners don't know what they don't know about their technology infrastructure. Mike from TeamLogic IT reveals the hidden issues sinking firm profitability - from device downtime to phishing threats. Learn the strategic questions to ask your IT provider, why billable capacity matters more than ever, and how proactive IT investment can drive 20%+ productivity gains.
Mike Treiser, President and CEO of TeamLogic IT West Denver, joins Jessica Gonifas to unpack why law firms are prime targets for cyber threats - and why treating IT as a "necessary evil" leaves your firm exposed.
Learn the difference between reactive and strategic IT, why the baseline for protecting any serious firm is nine security measures (not three), and the one action every firm should take this week: true third-party, encrypted backup of client data.
Almost every attorney has thought about writing a book - and almost every one of them has talked themselves out of it. No time, too expensive, "who would read a book about my practice area anyway?"
In this episode, host Jessica Gonifas sits down with Melanie Herschorn, founder of Big Impact Books and author of Lasting Legal Impact, to call that hesitation what it really is: a scarcity mindset. Melanie explains why a book is far more than a marketing piece - it's the foundation of your authority, opening doors to podcasts, stages, and referral relationships that one-on-one networking never could.
🎧 Tune in to learn how a book can become your firm's hardest-working business development asset - and how to finally start yours.
Your values shouldn't just live on a poster - they should drive every decision you make in your firm. Jessica Gonifas sits down with Megan Fuciarelli, founder of US² Consulting, to unpack why so many law firm owners have "aspirational" values they don't actually live by, and how a simple exercise, looking at your best and worst clients, can reveal the values already shaping your business. They cover why saying no to the wrong clients fuels growth, how to turn values into daily accountability with your team, and what happens to trust when an owner isn't clear on what they stand for.
🎧 Tune in for a practical exercise that turns your firm's values from a poster on the wall into a business tool you actually use.
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